Customer Service Unit
The Customer Services division oversees the provision of quality service by providing Hanover residents excellent customer service and energy assistance services
Energy Assistance Program: Eligible low-income households receive Federal assistance with their home heating and cooling bills within funding limits APPLY ONLINE: https://commonhelp.virginia.gov/access/ . Weatherization referrals are made to the Capital Area Agency on Aging to permanently weatherize low-income households to offset the high costs of home heating.
Resource Guide Winter 2013